Front Desk Clerk

Location:Longmire and Paradise, WA
Salary Range:$9.55/hr
Employment Type:Seasonal - Full Time
Unit:Hotel Operations
Description:

This is a seasonal position.  

You must be able to work from May to Oct 1 to be considered for this position. 

 Position requires intense public contact, customer service, cash handling and ability to use a computerized front desk system.

Duties:Cordially greet guests and park visitors, providing necessary information and services to promote greater guest satisfaction.  Take reservations, changes and cancellations for lodging, being fully trained in the operation of the Property Management System. Complete guest check-in and checkout procedures. Complete shift report and reconciliation of cash drawer. Assist in updating room status, maintenance requests and lost-and-found log. Provide information on surrounding areas, history and National Park Service activities. Performs such other related duties as directed or required.
Qualifications:•Six (6) months or more of hotel front desk experience. Must be able to speak clearly and listen attentively. Must be able to write legibly as well as read and understand directions and instructions. Appearance must be in compliance with company guidelines. Must be able to stoop, bend, grasp, and perform repetitive motions. Exposure to wet floors. Must be able to stand for extended periods of time. Must be service and safety oriented. Must possess a sense of awareness, timelines, urgency, humor, and common sense. Must be able to adapt to the isolation of national park life.


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